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Stories to tell

By sharing good news stories from business to business and highlighting relevant role models from our sector we can show employers what to do, and inspire employees to achieve great things.

This page will be ever evolving as we meet interesting people with a story to tell.

Case Studies

Report on Dyslexia and the workplace

The hotel and catering industry is based upon creativity and customer service - with people skills, dedication and hard work forming the main prerequisites for a strong career. Traditionally the industry has attracted many who have not performed well academically and, perhaps not surprisingly, the anecdotal evidence suggests that there are a high proportion of catering and hospitality employees with learning difficulties or dyslexia. This observation is supported by the fact that of all departments at Oxford Brookes University, Tourism and Hospitality has a disproportionate number of students who are registered as dyslexic.

This report includes 3 Dyslexia Case Studies, Advice for Employers and Advice for Recruitment to try to minimise the impact on dyslexic team members and applicants and encourage those with dyslexia to maximise their potential.

Role Models

Coming Soon…

whats on button

Mentoring Launch July 16th
Our reverse mentoring programme launched on the 16th of July… See pictures and find out more…

One and All Discussion Forums 2009
In October our forum was held in conjunction with HR in Hospitality and Novembers Forum is with members from the Institute of Hospitality.

If you would like to know more or to register your interest, please email us

Disability Guidance and Advice
We are developing hospitality specific advice to improve understanding of disabled guests and employees
would you like to be involved?

Open Britain Launch
A new collaborative guide to accessible tourism. Read about the guide and the Launch


  • In London, the hotel and
    restaurant sector consists
    of 44.1% BAME
    employees
  • Gay staff who are 'out'
    and supported are 20
    - 30% more productive
  • The population is aging,
    this year people of
    pension age outnumber
    under 16's for the first
    time ever
  • Nearly one in five people
    of working age (6.9
    million, or 19%) in Great
    Britain are disabled
  • In the UK, fewer than 6%
    of company directors are
    women

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